Below are some common questions about shipping, returns, and exchanges
Orders are typically processed and shipped within 5-7 business days after payment is received. Please note that orders are not processed or shipped on weekends or holidays.
Shipping rates are calculated based on the weight of your order and your chosen shipping method. You can view the shipping costs at checkout before completing your purchase.
At this time, we only offer shipping within the United States. We hope to expand our shipping options to include international destinations in the future.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor the progress of your shipment.
Delivery times may vary depending on your location and selected shipping method. Typically, orders are delivered within 5-7 business days after being shipped. Please note that delivery times may be affected by external factors beyond our control, such as weather conditions or carrier delays.
You can reach out to help@walkerwestco.com to return any item (excluding hats) within 7 days. Refunds are issued to the original form of payment. The customer is responsible for all return shipping costs. Orders placed with store credit can only be refunded in store credit. Please note that returned merchandise must be unworn, undamaged, unwashed, and have the original tags still intact. Any items marked as final sale cannot be returned or exchanged.